Ytel Click2Call in Chrome with OffiDocs

DESCRIPTION

This is a click to call extension for Ytel’s Contact Center agents.

This extension will allow agents to click on any phone number displayed as text in the browser, and will launch a call to that number in Contact Center.

Upon clicking the number, the Contact Center Agent interface tab will be moved to the forefront and the call automatically initiated.

- Once the plugin is installed, the Settings page will open and the customer will be prompted for their Contact Center credentials.

- The extension puts a button on the browser toolbar for quick configuration, when clicked it opens the Settings page.

- When the extension is active and live, the icon will be blue.

When inactive the icon will appear grey.

Additional Information:

- Offered by Ytel, Inc.
- Average rating : 5 stars (loved it)
- Developer This email address is being protected from spambots. You need JavaScript enabled to view it.

Ytel Click2Call web extension integrated with the OffiDocs Chromium online