CXone Agent WebRTC Extension in Chrome with OffiDocs
CXone Agent WebRTC Extension Chrome web store extension
DESCRIPTION:
Run the Chrome online web store extension CXone Agent WebRTC Extension using OffiDocs Chromium online.
CXone Agent WebRTC Extension
CXone Agent Softphone Extension offers an independent softphone connection by moving the audio path out of the browser application into a companion browser extension to allow for increased reliability.
When the CXone Agent Softphone Extension is installed and enabled, CXone Agent will automatically detect it and use it as the integrated softphone. In the event that CXone Agent is refreshed or unexpectedly closed, the active audio path with a customer will not be disrupted.
CXone Agent WebRTC Extension web extension integrated with the OffiDocs Chromium online