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Systems Engineer | United States New York City


Results-driven Systems Engineer with over 8 years of experience in designing, implementing, and maintaining robust IT infrastructure solutions. Specializing in cloud computing, network architecture, and system automation, I have consistently delivered scalable systems that align with the dynamic needs of businesses in the United States New York City ecosystem. My expertise spans data center operations, virtualization technologies (VMware & Hyper-V), and DevOps practices, making me a valuable asset for organizations seeking to optimize performance and reduce downtime. A strong advocate for innovation, I bring a unique blend of technical acumen and strategic thinking to every project, ensuring alignment with both business objectives and industry standards.

Senior Systems Engineer

IBM Americas, New York City, NY | May 2019 – Present

  • Designed and deployed hybrid cloud solutions using IBM Cloud and AWS for Fortune 500 clients in the financial services sector, reducing infrastructure costs by 35%.
  • Managed a team of 12 engineers to implement automated monitoring systems (Nagios & Prometheus) that improved system uptime to 99.98% across NYC-based data centers.
  • Collaborated with cross-functional teams to migrate legacy applications to microservices architecture, enhancing scalability and reducing deployment cycles by 40%.
  • Provided technical leadership in incident response and root cause analysis, resolving critical system outages within 2 hours of detection.

Systems Engineer

Amazon Web Services (AWS), New York City, NY | January 2016 – April 2019

  • Architected and maintained enterprise-grade cloud infrastructure for e-commerce clients, ensuring compliance with GDPR and SOC 2 standards.
  • Developed custom scripts (Python & PowerShell) to automate routine tasks, reducing manual intervention by 60% and improving operational efficiency.
  • Partnered with DevOps engineers to integrate CI/CD pipelines (Jenkins & GitLab), enabling faster deployment of applications in high-traffic environments.
  • Delivered technical training sessions to over 150 NYC-based professionals on AWS best practices, fostering a culture of continuous learning.

Systems Administrator

Citigroup, New York City, NY | June 2014 – December 2015

  • Managed a fleet of 500+ servers across on-premises and hybrid environments, ensuring zero data loss and minimal downtime during system upgrades.
  • Implemented advanced security protocols (Firewalls, IDS/IPS) to protect sensitive financial data for clients in the United States New York City financial district.
  • Optimized network performance by redesigning the VLAN structure, reducing latency by 25% and improving user experience for over 10,000 employees.
  • Contributed to a disaster recovery plan that passed rigorous audits and reduced recovery time objectives (RTOs) to under 15 minutes.

Bachelor of Science in Computer Engineering

City University of New York (CUNY) | Graduated: May 2014

  • Technical: Cloud Computing (AWS, Azure, GCP), Networking (TCP/IP, VLANs), Virtualization (VMware, Hyper-V), Scripting (Python, Bash), DevOps Tools (Docker, Kubernetes)
  • Soft Skills: Cross-functional collaboration, Problem-solving under pressure, Client relationship management
  • Certifications: AWS Certified Solutions Architect – Professional, VMware Certified Professional 7 (VCP7), Cisco CCNA

Smart City Infrastructure for NYC Transportation Authority (2021)

  • Designed a scalable IoT-based traffic management system integrating real-time data analytics and cloud storage to optimize traffic flow in Manhattan.
  • Collaborated with municipal authorities to ensure compliance with NYC’s Open Data Policy, resulting in a 30% reduction in congestion-related incidents.

Disaster Recovery System for Financial Institutions (2018)

  • Developed a multi-region disaster recovery framework using AWS, enabling seamless failover for banks in the United States New York City financial hub.
  • Conducted monthly drills with stakeholders to validate system resilience, achieving 100% success rate in all tests.
  • American Society of Mechanical Engineers (ASME)
  • New York City IT Professionals Association
  • English (Native)
  • Spanish (Proficient)

Contact: [email protected] | (212) 555-0198 | New York City, NY

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