A dedicated and innovative Systems Engineer with 7 years of experience in designing, implementing, and maintaining complex IT systems. Proficient in optimizing infrastructure for scalability and security, with a strong focus on delivering solutions tailored to the dynamic tech landscape of Vietnam Ho Chi Minh City. A passionate problem-solver who thrives in fast-paced environments, combining technical expertise with a deep understanding of local industry needs.
Senior Systems Engineer
FPT Software (Vietnam), Ho Chi Minh City, Vietnam | 2019 – Present
Lead the design and deployment of cloud-based infrastructure for enterprise clients in Vietnam, leveraging AWS and Azure to enhance system scalability and reduce downtime by 30%.
Collaborated with cross-functional teams in Ho Chi Minh City to implement DevOps practices, streamlining software delivery cycles by 40%.
Provided technical leadership for cybersecurity initiatives, ensuring compliance with Vietnamese data protection regulations and industry standards.
Mentored junior engineers in Vietnam Ho Chi Minh City, fostering a culture of continuous learning and innovation.
Systems Engineer
IBM Vietnam, Ho Chi Minh City, Vietnam | 2015 – 2019
Designed and maintained hybrid IT environments for multinational clients, focusing on high availability and disaster recovery solutions.
Optimized network performance for a leading e-commerce company in Ho Chi Minh City, improving load times by 25% through advanced traffic management techniques.
Partnered with local vendors in Vietnam to integrate AI-driven monitoring tools, reducing manual intervention by 50%.
Contributed to the development of a regional IT strategy for IBM’s operations in Southeast Asia, emphasizing sustainability and cost-efficiency.
Junior Systems Engineer
Viettel Group, Ho Chi Minh City, Vietnam | 2012 – 2015
Supported the implementation of virtualization technologies across 50+ servers in Vietnam’s largest telecommunications company.
Managed routine system updates and patches, ensuring zero downtime for critical services in Ho Chi Minh City.
Assisted in the migration of legacy systems to modern platforms, enhancing overall operational efficiency by 20%.
Participated in training programs to upskill teams on the latest system engineering practices in Vietnam.
Bachelor of Science in Computer Science
Ho Chi Minh City University of Technology, Vietnam | 2008 – 2012
GPA: 3.7/4.0
Relevant coursework: Network Security, Operating Systems, Data Structures, and Cloud Computing.
Languages: Vietnamese (native), English (fluent in technical communication).
Smart City Infrastructure Project (Ho Chi Minh City, 2021)
Designed a scalable IoT-based system to monitor traffic and energy usage across key districts in Ho Chi Minh City. Utilized cloud analytics to provide real-time insights, reducing urban congestion by 15%.
Disaster Recovery System for Financial Institutions (2020)
Developed a failover solution for two major banks in Vietnam, ensuring business continuity during natural disasters. Achieved 99.9% uptime during testing phases.
Vietnamese Association of Information Technology (VAIT), Member (2018 – Present)
IEEE, Student Member (2010 – 2015)
Local Tech Meetups in Ho Chi Minh City, Organizer and Speaker
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